Welcome to the nest

Blog posts and articles by Falcony

Posts by Camilla Petersen

Engaging Reception Services For Announcements

When you enter a commercial property, you may encounter different people to welcome you. These...

Property Management
6 min read

Job Description Of A Tenant Experience Manager

Creating a satisfactory tenant experience is just as important in commercial real estate...

Tenant Communication
4 min read

How To Create A Tenant Involvement Strategy

Tenant involvement has increased in popularity in recent years, emerging as an effective way to...

Tenant Communication
6 min read

The Voice of the Commercial Tenant

The move to remote or hybrid work following the COVID pandemic has decreased the demand for...

Tenant Communication
6 min read

Tenant Involvement Builds Tenant Loyalty

Commercial property management, like all services, focuses on customer satisfaction. By involving...

Tenant Communication
3 min read

How To Create An Organisational Habit Of Incident Reporting

An estimated 2.3 million workers experience work-related injuries or deaths each year. Often,...

Incident Reporting
4 min read

How To Maximise The Engagement Of Frontline Staff?

Frontline staff are the first glimpse that customers get into any business. Having these employees...

Management Systems
5 min read

Year Round Up: 2021

Another year has gone by, and this one was a special one indeed. It was a year with slight...

Year Round-Up
7 min read

Defensive Decision-Making: Why It Happens

Defensive decision-making or decision holding is when a manager (or any decision-maker) ranks one...

Management Systems
4 min read

Involve your stakeholders to report

At Falcony, we create solutions that multiply the amount of observations and enable our customers to gain greater understanding of what’s going on in their organisations, areas of responsibility and processes.