Welcome to the nest

Blog posts and articles by Falcony

Posts tagged with "tenant-experience"

What is the goal of customer experience in commercial real estate?

In the competitive landscape of commercial real estate, customer experience has emerged as a...

Facility Management
3 min read

Top 5 customer experience skills in commercial real estate

Providing excellent customer experience is essential in the commercial real estate industry, as it...

Tenant Communication
3 min read

5 secrets to achieving 5-star customer experience in business parks

Achieving 5-star customer experience in business parks is crucial for driving customer satisfaction...

Tenant Communication
3 min read

The 4 P’s of customer experience in commercial real estate

In the real estate industry, customer experience is a crucial factor that can impact the success of...

Tenant Communication
3 min read

From Frustration to Delight: Transforming the Commercial Real Estate Customer Journey

Most property asset managers understand the importance of delivering a positive customer experience...

Property Management
4 min read

Six strategies for resolving commercial tenant complaints and disputes

As a commercial property owner or manager, it is important to effectively address tenant complaints...

Property Management
3 min read

The 3 D’s Of Customer Experience In Commercial Real Estate

Customer experience is one of those buzzwords that gets thrown around a lot in the commercial real...

Tenant Communication
4 min read

What Great Tenant Experiences Look Like?

There are many factors required to build a seamless tenant experience. Communication, tenant...

Tenant Communication
3 min read

What Is A Tenant Portal?

Tenant engagement and involvement require open communication, transparency, and accessibility....

Tenant Communication
8 min read

Involve your stakeholders to report

At Falcony, we create solutions that multiply the amount of observations and enable our customers to gain greater understanding of what’s going on in their organisations, areas of responsibility and processes.