Welcome to the nest

Blog posts and articles by Falcony

Posts by Arttu Vesterinen

New name, new platform, new narrative

Us having just turned into a ten-year old company, it's a great time to move into the next...

Company updates
8 min read

The Most Common Tenant Experience Pitfalls

COVID-19 forced many businesses to stop operating during periods of national lockdown. Many...

Tenant Communication
3 min read

The Problems Of Functional And Departmental Sub-Cultures

Functional and departmental subcultures are inevitable. A subculture is born within an...

Management Systems
5 min read

The Functionless Organisation

If executed properly, a functionless organisation can improve the efficiency and agility of your...

Management Systems
6 min read

Why Red Teams Are Teams For The VUCA Age

The red vs blue team approach is a very common cybersecurity strategy used to anticipate...

Management Systems
5 min read

The Power Of The "NO"- Person

There are many ways to promote organisational agility but none of them involves a black-and-white...

VUCA
5 min read

Book Summary: The Checklist Manifesto

Checklists improve outcomes without adding skills. That's a bold statement as making a checklist...

Checklist
4 min read

Book Summary: Black Box Thinking

Human error is normal. It’s inevitable. In Matthew Syed’s book Black Box Thinking, he points this...

Learning from Failure
3 min read

Customer Experience Is Not Just One Department

Customers are the centre of any business. If your business is going to thrive, then it needs to...

Customer Experience Management
4 min read

Involve your stakeholders to report

At Falcony, we create solutions that multiply the amount of observations and enable our customers to gain greater understanding of what’s going on in their organisations, areas of responsibility and processes.