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Blog posts and articles by Falcony

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Book Summary: The Checklist Manifesto

Checklists improve outcomes without adding skills. That's a bold statement as making a checklist...

Checklist
4 min read

The Crucial Missing Piece Of Cross-Team Communication

Communication can make or break an organisation. There is huge potential for it to help...

Management Systems
5 min read

Book Summary: Black Box Thinking

Human error is normal. It’s inevitable. In Matthew Syed’s book Black Box Thinking, he points this...

Learning from Failure
3 min read

Customer Experience Is Not Just One Department

Customers are the centre of any business. If your business is going to thrive, then it needs to...

Customer Experience Management
4 min read

What Is Organisational Agility?

Organisational agility is when a company can quickly adapt to changes in their business...

Management Systems
4 min read

Why Safety Walks Are One Of The Best Tools For Safety Managers

Safety audits and safety inspections have emerged as some of the most popular mechanisms to...

Safety Management
3 min read

How To Use Safety Walks To Reduce Injuries

Safety in the workplace has been getting increasing attention in recent years. Despite this, the...

Safety Management
3 min read

How to Decrease Injuries with Safety Audits and Inspections

Nobody wants things to go wrong in the workplace. Many people consider the main purpose of safety...

Safety Management
3 min read

6 Cross-team Collaboration Challenges And How To Overcome Them

If and when you get it right, cross-team collaboration will give your business a massive...

Employee Engagement
3 min read

Involve your stakeholders to report

At Falcony, we create solutions that multiply the amount of observations and enable our customers to gain greater understanding of what’s going on in their organisations, areas of responsibility and processes.