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Blog posts and articles by Falcony

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Why A Facility Management System Doesn't Make For A Great Tenant Portal

The COVID-19 pandemic has disrupted many industries and commercial real estate is no exception....

Tenant Communication
3 min read

The Voice of the Commercial Tenant

The move to remote or hybrid work following the COVID pandemic has decreased the demand for...

Tenant Communication
5 min read

Bring Transparency To Key And Access Right Orders

In real estate, access rights are defined simply as the right to access a property. For commercial...

Tenant Communication
3 min read

What Is Tenant Involvement?

As a property manager or landlord for commercial premises, you want to keep your tenants as happy...

Tenant Communication
6 min read

Tenant Experience Starts With Involvement

A tenant's experience with commercially-leased premises and the person managing the premises is...

Tenant Communication
5 min read

Tenant Involvement Builds Tenant Loyalty

Commercial property management, like all services, focuses on customer satisfaction. By involving...

Tenant Communication
3 min read

New name, new platform, new narrative

Us having just turned into a ten-year old company, it's a great time to move into the next...

Company updates
8 min read

The Most Common Tenant Experience Pitfalls

COVID-19 forced many businesses to stop operating during periods of national lockdown. Many...

Tenant Communication
3 min read

What The Customer Success Profession Can Teach Property Asset Managers

Property asset managers typically have many responsibilities that include many different...

Tenant Communication
3 min read

Involve your stakeholders to report

At Falcony, we create solutions that multiply the amount of observations and enable our customers to gain greater understanding of what’s going on in their organisations, areas of responsibility and processes.