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How To Help When An Incident Happens
Incident reporting is an essential part of a well-functioning, safe work environment. But reports...
Drive involvement with subtasks, investigations and linked observations
If you participated in our launch event or read the previous blog post about the template library...
The Net Effect of Losing a Tenant
As a property manager, it's important to review your tenant experience every time you lose a...
Falcony launches template library, improved statistics and more
Just six months ago we launched our new brand Falcony and merged our two formerly separate...
Observation Tracking: Dos And Don’ts
Safety observations help identify risky or unsafe working conditions. Tracking these observations...
5 Features Every Tenant Portal Must Have
A tenant portal is ultimately there to enhance the relationship between you, the property manager,...
Where Email Fails To Improve Tenant Experience
A well-rounded tenant experience involves a diverse combination of skills and the efficient...
Why Phone Calls Are Not An Effective Channel For Commercial Tenants
We use our phones for almost everything. Phones are such an accessible and convenient part of our...
What Low Reporting Rates Mean For Commercial Tenant Satisfaction
Tenants experience your building and its facilities in a way that you can’t. They know when issues...