Complex systems and the inevitable disasters they bring: A review of 'Normal Accidents' by Charles Perrow

Hey there safety professional!  Are you looking for a book that will blow your mind and make you think about the world in a whole new way? Look no further than "Normal Accidents" by Charles Perrow.

This book takes a deep dive into the concept of complex systems and how they can lead to "normal accidents" – events that are inevitable and often catastrophic. Perrow argues that complex systems, such as nuclear power plants and aviation systems, are inherently prone to accidents because of their complexity and the inability to completely eliminate all potential failure modes. (VUCA-bell ringing Anyone?)

But don't let the heavy subject matter scare you off – "Normal Accidents" is a highly readable and thought-provoking book that will have you questioning the safety of the systems we rely on every day. Perrow's writing style is engaging and accessible, making it easy to follow along even if you're not a systems expert.

One of the key ideas explored in "Normal Accidents" is the concept of "interactive complexity," which refers to the way that different components of a system interact with one another. Perrow argues that when a system has a high level of interactive complexity, it becomes difficult to predict how the system will behave and how failures will propagate. This can lead to a situation where small failures can quickly escalate into major accidents.
 

New call-to-action

Perrow also discusses the role of human error in normal accidents, pointing out that even the most well-trained and competent operators can make mistakes when faced with complex systems. He argues that the complexity of the systems themselves can contribute to operator errors, making it difficult for individuals to anticipate and prevent accidents.

Throughout the book, Perrow provides case studies of normal accidents that have occurred in a variety of complex systems, including nuclear power plants, aviation, and chemical processing plants. These examples help to illustrate his points and provide a concrete understanding of the risks and vulnerabilities of complex systems.

Overall, "Normal Accidents" is a fascinating and thought-provoking exploration of the risks and vulnerabilities of complex systems. By understanding these risks, we can work to design systems that are more resilient and less prone to accidents, helping to keep ourselves and our communities safe. Happy reading!

If you're looking for an incident reporting platform that is hyper-easy to use, ticks all the boxes for anonymity, and two-way communication, has built-in workflows for multiple use cases and more, test drive our incident reporting platform or contact us for more information!

Falcony free trial


We are building the world's first operational involvement platform. Our mission is to make the process of finding, sharing, fixing and learning from issues and observations as easy as thinking about them and as rewarding as being remembered for them.‍

By doing this, we are making work more meaningful for all parties involved.

More information at falcony.io.

Related posts

From Cost-centre To Liberating Workplace Satisfaction

In recent years, businesses have started to pay even more attention to the working conditions and...

Incident Reporting
3 min read

"It happened only once so it's not a big deal"

There are many reasons why incidents, mistakes or wrongdoings in the workplace go unreported. This...

Leading Indicators
3 min read

How To Help When An Incident Happens

Incident reporting is an essential part of a well-functioning, safe work environment. But reports...

Incident Reporting
3 min read

Involve your stakeholders to report

At Falcony, we create solutions that multiply the amount of observations and enable our customers to gain greater understanding of what’s going on in their organisations, areas of responsibility and processes.