Ways To Get Senior Management Buy-in For An Incident Reporting Software

An incident reporting software enables the organisation to track all incidents during the normal working days for compliance, collect data to enhance workplace safety, manage injuries and property damage, and organise working procedures.

Here are some tips and insights to get the management to buy in and implement the incident reporting software.

Why Does Management Buy-In Matter in The First Place?

Senior management is the engine that pushes any corporate project or idea to work. To bring new software on board, you must create a convincing business case for the management team. The management approves budgetary allocations for the purchase of necessary licenses and training to be done for the use of the incident reporting software.

Senior management buy-in gives legitimacy to your software implementation project. You can implement your software easily and pull together the individuals and expertise required to get it to work.

The management is also able to make changes to incident reporting procedures and related processes to incorporate the new software once it starts running. It will also support you during the onboarding and learning curve to ensure a smooth transition.


How to Justify the Process with Measures that Superiors Care About

Your presentation needs to show the challenge the company is currently facing, its impact on the organisation and how the software will solve it. Do your research on the challenges faced when reporting incidents at the workplace and the impact of the same on employee productivity, compliance and business goals.

Some things that superiors will care about in the process include the accurate and speedy reporting of incidents, the ability to document the process in a way that is easy to analyse, and fewer incidents as a result of decisions from incident data. This will lower any legal and compliance challenges the organisation may face, along with the cost of employee compensation.


What Does Senior Management Value When Considering Incident Reporting and Implementing New Tools for It?

Senior management will consider several things when considering incident reporting and implementing new tools. It will be looking for an easy and speedy conclusion to any incidents to prevent downtime. The team will also be looking for ways to simplify reporting, track the investigation, and take remedial action after the incident.

In addition, it will seek to know if the reporting process complies with employee health and safety acts. It will also look at the cost of implementing the new tools versus their benefits. The new tool must provide value in terms of costs, speed, and accuracy while actually lowering the number of incidences reported over time.


Top 3 Tips to Use When Trying to Get Buy-In from Senior Management

Use the tips when trying to get a buy-in from the management.

1. Tailor Your Pitch to Touch Key Issues

Ensure that the pitch is backed by solid research and key facts. It should blend values with company goals and industry-wide insights to make it attractive to the management team. The pitch should also show how the software will actually deliver these values.

2. Demonstrate its Working

Show how the incident reporting software actually works. The management team will be interested to know the process of reporting incidents via the software and how it differs from the traditional one. You may need a demo version of the software for this.

3. Explain the Roles of Individuals in the Software

Explain how everyone fits into the new system. How do the people who monitor incidents interact with the software? Explain how approvals and escalations will take place. Show the security side of the software. Who will have access to what? Can it integrate with other programs, such as the ERP, for easy management?

End your presentation with the cost figures, but show how the company will save in the long term. Hopefully, all these will lead to senior management buy-in.


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Final thoughts

At the end of the day, you don't get to implement new software without having management buy-in. 

In order to get a better process of internally pitching the value of new tools, it's essential to think about the value they create for the entire organisation, and not just a single department or team. By doing that you can make sure to get the management's attention and start the buy-in process.


If you're looking for a platform to collect more data to monitor your organisation's incidents, we've got you covered. Falcony is easy-to-use, boosts two-way communication, has customisable workflows, automated analytics, vast integration possibilities and more. Start your 30-day trial or contact us for more information:

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We are building the world's first operational involvement platform. Our mission is to make the process of finding, sharing, fixing and learning from issues and observations as easy as thinking about them and as rewarding as being remembered for them.‍

By doing this, we are making work more meaningful for all parties involved.

More information at falcony.io.

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