From Cost-centre To Liberating Workplace Satisfaction
In recent years, businesses have started to pay even more attention to the working conditions and job satisfaction levels of their employees. And there is very good reasoning behind this shift.
This blog post will explore why workplace satisfaction is an important part of a company’s strategy, and briefly consider some tips for boosting this satisfaction to the next level.
Why Workplace Satisfaction is Important
In the past, businesses were all about cost calculations and optimising ROIs. But soon, people started to realise that when it comes to employees, there are more factors at play. This makes those cost calculations a little more complex.
Human traits that can influence productivity, and in turn the ROI of your business, include factors such as:
- Motivation to work
- Loyalty to the company
- Satisfaction in the workplace
- Satisfaction with the workplace conditions
Traditionally, it was perceived to be primarily HR’s job to keep track of these factors. But every manager should be keeping an eye on their own employees' job satisfaction.
Low job satisfaction levels in your team mean low productivity levels. A recent study found that happy, satisfied employees were 12% more productive on average, compared to dissatisfied employees, who were 10% less productive.
Additionally, if many employees are unhappy, it leads to a high employee turnover rate. Not only will this look bad, but it will also cost the company, both monetarily and in terms of productivity.
So, clearly, all organisations need to be paying more attention to job satisfaction. Now, let’s consider how we can give it a bit of a boost.
Tips For Boosting Workplace Satisfaction
One of the best ways to improve job satisfaction is to give your employees a voice. This can be done in various ways - one being through observation reporting.
Enabling employees to report on things in the workplace that they are happy with, and things they are not, will benefit your organisation in two different ways. By learning which areas need improving, you can improve the structural performance of your organisations. And by letting your employees feel like their voice is heard, you can boost their satisfaction and thus improve their productivity.
Here are some concrete tips on how to do this:
- Take the time to make every individual employee feel valued. Take any reports they bring to you seriously and show them how you are responding to their complaints or queries. Also remember to check-in regularly with your employees.
- Reward and recognise employees who actively try to boost morale in the workplace. This will encourage employees to all become actively involved in their own motivation.
- Make sure that every employee has the correct tools and equipment they need to perform their best.
- And finally, foster a relationship built around open communication. Make sure your employees are encouraged to come forward with requests, complaints, and feedback.
Workplace satisfaction can significantly impact productivity levels in your business. Keep satisfaction high by encouraging feedback, valuing employees, regularly checking in on their well-being, and ensuring they are adequately equipped to do their jobs.
Are you looking for a tool to improve workplace satisfaction in your organisation? Falcony | Observe ticks all the boxes for low-threshold reporting, follow-up actions and analytics. Is easy to customise, enables real dialogue, data collection, automated reports and a lot more.
We are building the world's first operational involvement platform. Our mission is to make the process of finding, sharing, fixing and learning from issues and observations as easy as thinking about them and as rewarding as being remembered for them.
By doing this, we are making work more meaningful for all parties involved.
More information at falcony.io.
This is updated version of the original blog post published in August 2016.
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