Posts by Kaarle Parikka
Tenant Experience Starts With Involvement
A tenant's experience with commercially-leased premises and the person managing the premises is...
Tenant Involvement Builds Tenant Loyalty
Commercial property management, like all services, focuses on customer satisfaction. By involving...
What The Customer Success Profession Can Teach Property Asset Managers
Property asset managers typically have many responsibilities that include many different...
How To Create An Organisational Habit Of Incident Reporting
An estimated 2.3 million workers experience work-related injuries or deaths each year. Often,...
The Keystone Habit Of Safety-Critical Organisations
It’s been proven that workplace safety is not only vitally important to the well-being of...
How To Maximise The Engagement Of Frontline Staff?
Frontline staff are the first glimpse that customers get into any business. Having these employees...
The Building Blocks Of A Safety Culture
A positive safety culture requires business leaders to promote safety measures regularly....
Year Round Up: 2021
Another year has gone by, and this one was a special one indeed. It was a year with slight...
Defensive Decision-Making: Why It Happens
Defensive decision-making or decision holding is when a manager (or any decision-maker) ranks one...