Posts by Kaarle Parikka
What The Customer Success Profession Can Teach Property Asset Managers
Property asset managers typically have many responsibilities that include many different...
How To Create An Organisational Habit Of Incident Reporting
An estimated 2.3 million workers experience work-related injuries or deaths each year. Often,...
The Keystone Habit Of Safety-Critical Organisations
It’s been proven that workplace safety is not only vitally important to the well-being of...
How To Maximise The Engagement Of Frontline Staff?
Frontline staff are the first glimpse that customers get into any business. Having these employees...
The Building Blocks Of A Safety Culture
A positive safety culture requires business leaders to promote safety measures regularly....
Year Round Up: 2021
Another year has gone by, and this one was a special one indeed. It was a year with slight...
Defensive Decision-Making: Why It Happens
Defensive decision-making or decision holding is when a manager (or any decision-maker) ranks one...
Balcony View: A Perspective For The Post-COVID-19 World
The world has been in a turbulent state for the past two years, but now things are starting to...
Use Pre-Mortems To Prepare For Future Unknown Risks
We’ve all heard of a post-mortem. In business, this means looking back at a problem that has...