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Blog posts and articles by Falcony

Posts tagged with "tenant-communication"

The 3 D’s Of Customer Experience In Commercial Real Estate

Customer experience is one of those buzzwords that gets thrown around a lot in the commercial real...

Tenant Communication
4 min read

What Great Tenant Experiences Look Like?

There are many factors required to build a seamless tenant experience. Communication, tenant...

Tenant Communication
3 min read

What Is A Tenant Portal?

Tenant engagement and involvement require open communication, transparency, and accessibility....

Tenant Communication
8 min read

The Net Effect of Losing a Tenant

As a property manager, it's important to review your tenant experience every time you lose a...

Property Management
3 min read

5 Features Every Tenant Portal Must Have

A tenant portal is ultimately there to enhance the relationship between you, the property manager,...

Property Management
3 min read

Where Email Fails To Improve Tenant Experience

A well-rounded tenant experience involves a diverse combination of skills and the efficient...

Property Management
5 min read

Why Phone Calls Are Not An Effective Channel For Commercial Tenants

We use our phones for almost everything. Phones are such an accessible and convenient part of our...

Property Management
5 min read

What Low Reporting Rates Mean For Commercial Tenant Satisfaction

Tenants experience your building and its facilities in a way that you can’t. They know when issues...

Property Management
3 min read

How To Manage Commercial Tenant Contacts Easily

Commercial tenants often have several numbers that you can contact and different individuals...

Property Management
3 min read

Involve your stakeholders to report

At Falcony, we create solutions that multiply the amount of observations and enable our customers to gain greater understanding of what’s going on in their organisations, areas of responsibility and processes.