Posts tagged with "involvement"
Balcony View: A Perspective For The Post-COVID-19 World
The world has been in a turbulent state for the past two years, but now things are starting to...
Use Pre-Mortems To Prepare For Future Unknown Risks
We’ve all heard of a post-mortem. In business, this means looking back at a problem that has...
The Power Of The "NO"- Person
There are many ways to promote organisational agility but none of them involves a black-and-white...
Winston Churchill's Special Department (To Avoid Groupthink)
In Carol Dweck’s book, Mindset: The New Psychology Of Success, you learn all about a fixed versus...
Why Quality Can’t Be Just A Single Department
Quality is a broad term. It means different things for different people, businesses, and...
Book Summary: The Checklist Manifesto
Checklists improve outcomes without adding skills. That's a bold statement as making a checklist...
The Crucial Missing Piece Of Cross-Team Communication
Communication can make or break an organisation. There is huge potential for it to help...
Book Summary: Black Box Thinking
Human error is normal. It’s inevitable. In Matthew Syed’s book Black Box Thinking, he points this...
Customer Experience Is Not Just One Department
Customers are the centre of any business. If your business is going to thrive, then it needs to...