The Secret Piece Of Organisational Change (Cross-team Communication)

It is no longer enough to have a good product or service. We live in a world characterised by volatility, uncertainty, complexity and ambiguity, so companies need to be constantly think of new ways to innovate and improve to remain competitive. Organisational change is a necessity, not a luxury.

Cross-team collaboration is the key to organisational change. It will give your organisation better insights, encourage innovation, improve employee engagement and develop your managing skills. This makes it an incredibly powerful tool, and the secret to effective organisational change.

What is Cross-team Collaboration?

Traditionally, many businesses and organisations have divided their employees into teams or departments. These teams have had very little interaction with one another, and thus they have created information silos.

In recent years, however, a new trend has emerged. It involves bringing people from different teams together. People with different skill sets and areas of expertise work together to come up with solutions and ideas they may not have had alone.

This is cross-team collaboration. It allows you to create new teams based on skills and competencies to work together on cross-organisational projects.


Why is Cross-team Collaboration so Powerful?


Gain better insight and encourage innovation

With cross-team collaboration, you have the ability to bring a more diverse group together. People coming from different areas of expertise offer different perspectives and can provide new insights into problems or old ways of working.

Team members can build on each other's ideas and come up with new and innovative solutions. Cross-team collaboration allows people to pool their ideas and encourages them to think outside the box. 

Moreover, exposing your workers to different perspectives forces them to challenge their own. It gives them the opportunity to see things from a new angle.

Thus, cross-team collaboration can help produce better, more specific insight. In turn, this can help improve projects and their results. 

If the management is adaptive, open and receptive to the ideas and insights emerging from the cross-team collaboration, organisational change can spur. Insights encourage innovation which is essential to remain competitive in current markets.


Engaged employees

A recent study shows that approximately 63% of workers worldwide are not engaged with the work they are doing.

Cross-team collaboration improves communication and team spirit across the organisation. This can make employees’ experience at work more challenging and rewarding. As a result, it increases their level of engagement and involvement. This allows the organisation to utilise the full potential of the workforce.


Developing management skills

Encouraging people in different roles to work with one another will present new challenges. Those in leadership positions will have to adapt and rise to these challenges to ensure the team collaborates well together. This will help develop their management skills and improve the role of management.


Final Thoughts

Most organisations understand the importance of organisational change in this global climate. What many organisations don’t understand is that you don’t always have to make fundamental changes to your business to encourage organisational change. You just have to allow a greater level of integration and collaboration. 

So, cross-team collaboration could be the secret to your organisational change.


Falcony | Observe enables you to foster a culture where your employees can communicate frictionlessly across different teams and functions. It involves your staff in day-to-day HSE matters, and gives them the opportunity to express their opinions, concerns and ideas. 


We are building the world's first operational involvement platform. Our mission is to make the process of finding, sharing, fixing and learning from issues and observations as easy as thinking about them and as rewarding as being remembered for them.‍

By doing this, we are making work more meaningful for all parties involved.

More information at

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