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Posts by Lauri Räty (2)

Anonymous Feedback Channels - Encouraging Honesty and Building Trust

Anonymous Feedback Channels: Why CX Leaders Should Care

Customer experience professionals...

Whistleblowing
6 min read

Near Miss Reporting - Why It’s the Secret to Preventing Accidents?

Introduction to Near Miss Reporting

Every organisation experiences near misses—moments where...

Safety Management
7 min read

Safety Observations - Turning Everyday Insights into Safer Workplaces

Understanding Safety Observations

In high-risk industries, safety isn’t created in the boardroom —...

HSEQ
7 min read

How Channel for Concern Strengthens Organisational Transparency?

Understanding Channels for Concern in Modern Governance

Transparency is often praised yet poorly...

Risk Management
4 min read

How to Effectively Manage High Volume of Incidents?

Incident management is the process of identifying, analyzing, and correcting hazards to prevent...

Incident Reporting
7 min read
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