Posts by Arttu Vesterinen
Falcony launches template library, improved statistics and more
Just six months ago we launched our new brand Falcony and merged our two formerly separate...
5 Features Every Tenant Portal Must Have
A tenant portal is ultimately there to enhance the relationship between you, the property manager,...
Why Phone Calls Are Not An Effective Channel For Commercial Tenants
We use our phones for almost everything. For tenant communication, phones are such an accessible...
What Low Reporting Rates Mean For Commercial Tenant Satisfaction
Tenants experience your building and its facilities in a way that you can’t. They know when issues...
The Black Hole Of Tenant Communication
Poor communication between the property owner or manager can be frustrating for tenants as it means...
Why Tenants Prefer To Call The Switchboard
Millions of emails are sent every day, and it’s something that we all use in our work. So why do...
KPIs For Commercial Tenant Communications
As a commercial property manager, there’s a lot that goes into successful tenant involvement and...
How To Onboard New Commercial Tenants
Efficiently onboarding new commercial tenants will make a major difference to how the rest of the...
How Information Silos Are Created In Commercial Tenant Relations
Information silos in commercial real estate can cause information barriers that hinder teamwork and...