Internal communications is a fuzzy topic, especially in work environment and safety management. People typically talk about it in broad strokes, ignoring its importance. It is essential to understand that proper internal communications between all layers of a big organisation can save lives and help your brand’s image.
The Benefits of Internal Communications
Safer Work Environment
With good internal communications, you get a higher level of safety, as well as increased knowledge regarding safety procedures and issues. Internal communications serve the purpose of communicating the rules, regulations, and changes inside of the organisation between all layers. We expand more on this in VUCA - The Beginning, where we break down how adapting to the VUCA world is beneficial for any company.
By having a good system of internal communications in place, you can help the number of accidents at your company drop.
Positive Image of the Organisation
As a default, unhappy and unsafe employees give off a negative brand image of the company. If you have a feeling that your employees might not be spreading a positive image, maybe it is time to look into whether they feel safe, valued, and happy. Employees who are happy are more likely to communicate efficiently with each other, which ensures that safety measures are maintained. That, in turn, means that your employees will spread a positive image of your company.
Information Management
Internal communications are closely connected with information management, which for many companies is difficult to control.
Having a good information management model and system is the key, something accessible everywhere and at any given time. This means you can enable your employees, and make them feel trusted and valued by allowing them to report and manage facility audits and incident inspections on their mobile devices.
If you want to hear how we approach this feel free to contact us and we will show you.
Performance Management
When internal communications fail, overall performance of the company goes down as well. This is due to:
- Unclear directions on how to perform the job properly
- Unclear overview of the company strategy
- Unclear knowledge on the deadline or expectations of customers for a specific job
- Lack of trust in the management.
You can fix these issues by implementing a platform that efficiently facilitates the most crucial internal communications.
Channels of Communication
Because there are many channels in the world of communication, it is easy to get confused about which one is the best to use for various purposes. Rule number one for internal communications is to find the right tool for each communications task in the organisation. Thereby avoiding unnecessary noise and confusion.
If most of your day-to-day communications are based on facility audits or incident reporting, it is recommended that you use audits.io or incy.io. These tools will help you and your employees make targeted and focused internal communications for relevant and important areas.
As mentioned at the beginning of this post, the topic of internal communications is fuzzy. If you do not currently have an internal communications strategy, it is a good idea to consider getting one. A proper internal communications strategy can end up saving you a lot of money on accidents and incidents caused by a lack of knowledge. It can also help you make everyone who works for you to feel safe and important. As you know, that means you can expect your employees to spread a positive brand image once your strategy is implemented.
As we can see, internal communications play an essential role in modern safety management. But to get the most out of it, organisations should implement proper safety metrics and KPIs to monitor their performance. If you want to learn more, check our FREE guide:
We are building the world's first operational involvement platform. Our mission is to make the process of finding, sharing, fixing and learning from issues and observations as easy as thinking about them and as rewarding as being remembered for them.
By doing this, we are making work more meaningful for all parties involved.
More information at falcony.io.
